Cookie and Privacy Policy – Flooring Wholesale

Cookie and Privacy Policy – Flooring Wholesale

At Flooring Wholesale, we are committed to protecting your privacy and providing transparency about how we collect, use, and safeguard your personal information. This Cookie and Privacy Policy applies to your interactions with our website (flooringwholesale.co.uk) and our services, including the use of cookies and related technologies.

  1. Data Collection and Use

    We collect and store personal data only as necessary for accounting, marketing, sales, customer service, and record-keeping. This may include information you provide when creating an account, placing an order, requesting a quote, or contacting us.

    We use your data to:

    • Process and fulfill your orders
    • Communicate with you about your orders or enquiries
    • Improve our services and website experience
    • Send marketing communications (if you have opted in)

  2. Lawful Basis and Data Security

    We comply with the UK Data Protection Act and the EU General Data Protection Regulation (GDPR). Your personal data is stored securely, treated as confidential, and is never shared with third parties unless required by law or with your explicit consent. We do not collect sensitive personal information.

  3. Use of Cookies and Similar Technologies

    We use cookies and similar technologies to enhance your browsing experience, support essential site functions, and analyse website traffic.

    What Are Cookies?

    Cookies are small text files stored on your device when you visit a website. They help remember your preferences, improve performance, and offer a more personalised experience.

    Types of Cookies We Use:

    • Essential Cookies: Necessary for core website functions, such as shopping basket and checkout processes.
    • Performance & Analytics Cookies: Used to collect anonymous usage data via tools like Google Analytics to help us improve our site.

    Managing Cookies

    You can refuse or delete cookies by adjusting your browser settings. Please note that disabling cookies may affect certain website features.

    To opt out of Google Analytics tracking, visit:
    https://tools.google.com/dlpage/gaoptout

  4. Your Rights

    You have the right to:

    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Withdraw consent to receive marketing communications
    • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

  5. Data Retention

    We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

  6. Updates to This Policy

    We may update this Cookie and Privacy Policy from time to time. Any changes will be posted on this page. Please check periodically to stay informed.

  7. Contact Us

    If you have any questions about this policy or would like to exercise your data rights, please contact us:

If you would like to understand more about our terms of sale, use of services, and general policies, please refer to our Terms and Conditions